000017267 - AAOP: getting riskScore = -1 in test env in sp3p4.

Document created by RSA Customer Support Employee on Jun 14, 2016•Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000017267
Applies ToWhy do we get iskScore = -1 in test env?
RSA Adaptive Authentication (On Premise) (AAOP)
Resolution

It turns out, or at least seems to be, the issue was extraneous entries in RBA_SCORE_EXTRAPOLATION table, from two different dates.

The most recent date corresponded with the suspected time-frame. The entries were should be deleted and reasonable risk-scoring should be calculated.

Legacy Article IDa68209

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