000018852 - Why does my Keon Key Recovery Module encryption certificate has a different validity than my signing certificate?

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000018852
Applies ToKeon Web PassPort 1.1.1
Keon Certificate Authority 6.0
Keon Web PassPort - OneStep enrollment
Keon Key Recovery Module 6.0
IssueWhy does my Keon Key Recovery Module encryption certificate has a different validity than my signing certificate?
CauseThe system time on the Keon Web PassPort Server (KWP) is not the same as the system time on the Keon CA Server (KCA) or browser PC
ResolutionTo correct this issue, synchronize the time/date between systems.
Legacy Article IDa7122

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