000024879 - ACE/Server RADIUS authentication fails; response sent to reversed IP address of client

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000024879
Applies ToRSA ACE/Server 3.3.x (no longer supported as of 3-30-2002)
no patches have been applied.
Microsoft Windows NT 4.0
IssueAuthenticate with ACE/Server Radius Server
Radius authentications fail
ACE/Server replies back to the reversed IP address of the requesting machine
ResolutionInstall Patch 4 and higher for ACE/Server v3.3 (or ACE/Server v3.3.1 and higher).
There is a fix for this issue so ACE/Server RADIUS no longer reverses the IP address of the NAS or RADIUS client.
Legacy Article ID4.0.1545361.2470931