|Applies To||RSA Product Set: Identity Governance and Lifecycle|
|Issue||Error bash: service: command not found is displayed when attempting to stop or start RSA Identity Governance and Lifecycle Access Certification Manager (ACM) from the command line.|
The error is thrown when trying to start the ACM:
service aveksa_server startdb
The error is also seen on shutidwn:
service aveksa_server stopdb
This error can also be seen when attempting to install ACM and our installer tries to check to see if NTP is running.
|Cause||The shell environment's PATH variable does not include /sbin|
Either the PATH variable has omitted this value or the PATH is not set correctly.
|Resolution||Investigate with your Linux administrator as to why your PATH is not set correctly.. This could be a result of not passing a hyphen to the su command or if you do not have the PATH defined for the specific user.|
|Workaround||To workaround the issue temporarily:|