000029850 - Mail Merge template and final merged file do not match formatting including font, indents

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000029850
Applies ToRSA Product Set: Archer
RSA Product/Service Type: Archer
RSA Version/Condition: 5.5 SP2
Platform: Windows
Platform (Other): null
O/S Version: Customer doesn't know/not sure-see notes
Product Name: null
Product Description: null
IssueMail Merge template and final merged file do not match formatting including font, indents
CauseIt appears to be related to the Normal.dot
ResolutionCopy the existing template and paste into a blank Word document. Replace the old template with the new one.

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