000030325 - Cannot configure a multiple application colletor to populate enabled and locked status as you can with a single application

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000030325
Applies ToAveksa 6.9.1
IMG 6.9.1
IssueIMG Administrator is attempting to populate attributes to track enabled/disable or locked/unlocked status when using a multi-app collector.
ResolutionThis is documented as a known limitation within our current release.
This excerpt is taken from our 6.9.1 release notes:

About the Limitation of a Multi-App Account Collector to Collect All Application Data
A multi-app account data collector (MAADC) cannot collect account lock/unlock and account
disable/enable information. To collect this type of information, you must use an account collector
for an application. Also, the request availability indicator is not displayed for groups collected by an
MAADC because the MAADC has no way of detecting which application the group can access.