|Applies To||RSA Product Set: Security Analytics|
RSA Product/Service Type: Windows Legacy Collector, Security Analytics UI
RSA Version/Condition: 10.4.0.2
O/S Version: EL6
|Issue||When attempting to add the Windows Legacy Collector service to the RSA Security Analytics UI with the default credentials, the test connection fails and the service cannot be added successfully.|
|Cause||The service cannot be added because of a known issue in Security Analytics 10.4.0.2 which requires the admin user (as opposed to another user with administrator privileges) to add the Windows Legacy Collector service.|
This issue has been permanently resolved in Security Analytics 10.4.1.
|Workaround||In order to add the Windows Legacy Collector service, login as the admin user and add the service normally on the Administration -> Services page.|