|Applies To||RSA Product Set: Identity Management and Governance|
RSA Product/Service Type: Appliance
RSA Version/Condition: 6.x, 7.0
Platform: JBoss, All
Platform (Other): null
O/S Version: null
Product Name: RSA-0018012
Product Description: Data Access Governance
When attempting to edit an imported RSA Identity Management and Governance (IMG) (Aveksa) report the following error is generated and the report cannot be edited.
|Cause||This error can occur if a reported is exported from one system and imported on another, and the report is based on a custom report template. The issue does not occur if the report is based on one of the default templates. This error indicates that the report on the target system is unable to locate the template that it was based on. The error message "retrieving report by id  " lists the internal ID of the report template that is missing. |
Currently there is no way to export report templates, so it is not possible to transfer custom report templates from one machine to another. Reports that are based on custom templates will not function correctly when imported into a different machine.
|Resolution||The ability to export report templates is being considered for a future version of the product.|
|Workaround||If you are planning on exporting and importing reports between different machines you should based reports only on the standard report templates and avoid using reports that are based on custom report templates.|
For existing reports that are based on custom templates you can dissociate the reports from the templates so that they can be exported and imported without errors. This can be done by exporting and saving the report using the following method.