000030308 - AD collector test is failing when enabling SSL in IMG/Aveksa

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000030308
Applies ToRSA Product Set: Identity Management and Governance (IMG), Aveksa
IssueYou have created an AD collector, enabled SSL, but the test of the collector fails with:
User-added image
CauseThis is most likely caused by the certificate not being the correct SSL certificate for the AD source.
ResolutionObtain the correct/valid AD SSL certificate from the AD source, and upload it in the collector wizard.
Also, be sure to insert the correct keystore location for the server.keystore, which should be along the lines of:
At this point, you can click the Test Connection button on the Connection page of the collector wizard, to see if you have a successful connection.