|Applies To||RSA Product Set: ECAT|
RSA Version/Condition: 188.8.131.52, 184.108.40.206
|Issue||In ECAT 220.127.116.11 or 18.104.22.168, the scan results display '0' as shown in the following screenshot.|
The expected non-zero values are displayed when a full scan completes but it gets overwritten with '0' after a while.
|Cause||The issue is caused by the Tracking Events process overwriting the scan results.|
This is a known issue in ECAT 22.214.171.124 and 126.96.36.199.
|Resolution||The issue is fixed in ECAT 188.8.131.52 and 184.108.40.206.|
Please upgrade to one of these versions when released. The release date is yet to be finalized.
|Workaround||If the fix is urgently required, please contact RSA Support and refer this Solution #31326.|