on Jun 14, 2016Article Content
| Article Number | 000031326 |
| Applies To | RSA Product Set: ECAT RSA Version/Condition: 4.0.0.6, 4.1.0.1 |
| Issue | In ECAT 4.0.0.6 or 4.1.0.1, the scan results display '0' as shown in the following screenshot. The expected non-zero values are displayed when a full scan completes but it gets overwritten with '0' after a while. |
| Cause | The issue is caused by the Tracking Events process overwriting the scan results. This is a known issue in ECAT 4.0.0.6 and 4.1.0.1. |
| Resolution | The issue is fixed in ECAT 4.0.0.6 and 4.1.0.2. Please upgrade to one of these versions when released. The release date is yet to be finalized. |
| Workaround | If the fix is urgently required, please contact RSA Support and refer this Solution #31326. |