|Applies To||RSA Product Set: Security Analytics|
RSA Product/Service Type: Log Collector
RSA Version/Condition: 10.3.x, 10.4.x, 10.5.x
Platform (Other): RabbitMQ
O/S Version: EL6
|Issue||RabbitMQ service does not start on the Log Collector after upgrading as the mnesia database has been corrupted.|
As soon as the RabbitMQ service is started, it stops and shows the following error in the /firstname.lastname@example.org file:
starting file handle cache server ...done
starting worker pool ...done
starting database ...BOOT
|Workaround||An interim workaround that fixes the problem would be to move the contents of /var/lib/rabbitmq/mnesia/sa@localhost and the sa@localhost-upgrade-backup folder to another location.|
CAUTION: All persistent messages and broker configurations (such as persistent queues, exchanges, and users) will be lost through this workaround.
Follow the steps below to perform the workaround.