|Applies To||RSA Product Set: enVision|
RSA Product/Service Type: Windows Agentless Collection, ODBC NIC Filereader, all collection mechanisms
RSA Version/Condition: 3.x, 4.0.x, 4.1.x
Platform: All Device Types
|Issue||Device is configured for log collection but is not showing up under Manage Monitored Devices. Functions as designed.|
No errors in configuration are present.
RDP to the assigned collector and open the collector.txt located under e:\nic\version\sitename\logs
Confirmed that the number of devices and the loaded devices is not equal or exceeds the license.
Collector Started: Wed May 14 09:14:21 2014
You can also verify the amount of devices configured per collector under manage monitored devices and select Site/Node and the appropiate collector.
|Legacy Article ID||a65623|