on Jun 14, 2016Article Content
| Article Number | 000029832 | |
| Applies To | RSA Product Set: SecurID RSA Product/Service Type: SecurID Appliance RSA Version/Condition: 8.1.0 Platform: Linux Platform (Other): null O/S Version: Suse Linux Product Name: RSA-0010810 Product Description: RSA-0010810 | |
| Issue | After importing 7.1 data file into RSA 8.1, attaching a replica fails with Error "Failed to attach replica instance. You must redeploy this replica instance by performing the following steps: 1. Delete this replica instance. Log on to the Operations console (primary instance) and click Replication Status Report. 2. Shut down and delete the virtual appliance for this replica instance. 3. Follow the procedures in the Setup and Configuration Guide for deploying a new replica instance. Click here to access the install_logs, and then call RSA Customer Support " log file Install_logs\config\config.sh_Appliance_configureReplica_yearmodaytime.log contains the following
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| Cause | When replica package was first created there was a name in the reverse lookup of DNS which was associated with IP address being used for the replica. Even though DNS has been cleansed of this name and address using the address still fails in the replica attachment. | |
| Resolution | The resolution is to use a different IP address and/or name for the new replica and regenerate the package. |