000029440 - AMBA AM 8.1 SP1 - AMBA script to insert multiple values into an Identity Attribute that used to work. After applying SP1, it fails with the error: Error  : 2015-01-14 16:34:05 : Line     3 - CommandUtils.updatePrincipal-External Client Data:

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Jun 17, 2016
Version 2Show Document
  • View in full screen mode

Article Content

Article Number000029440
Applies ToRSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.1. SP1
Product Name: AMBA 1.5
 
Issue
The complete error is:
Error  : 2015-01-14 16:34:05 : Line     3 - CommandUtils.updatePrincipal-External Client Data: attribute-name-here (00013), API return: Class cannot be casted to array
Failure: 2015-01-14 16:34:05 : Line     3 - changeAttributeData         -Reason: Class cannot be casted to array
Resolution
In the Security Console's settings for Identity Attribute Options: Attribute Storage.
Set to the Value: Store this attribute in the same location as the user record (internal database or external identity source)

Attachments

Outcomes