000013763 - 'User TIME's access is denied' in Authentication API logfile

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000013763
Applies ToIBM JRE 1.5 (... used by WebSphere 6.1)
Issue"User TIME's access is denied" in Authentication API logfiles
"AUTHa0.a():? - receive timeout: java.net.SocketTimeoutException: Receive timed out" in debug log
"AUTHa2.b():? - Error receiving request: com.rsa.ace.techservice.udpserver.AUTHa1: Error receiving packet Timeout: java.net.SocketTimeoutException: Receive timed out" in debug log
CauseWhile trying to use the Java authentication API the above errors would be logged to the API's log and debug logs respectively.
ResolutionContact customer support and request a recent build of the Java authentication API (5.0.3.179 or newer). Then replace the authapi.jar with the new one.
Legacy Article IDa42762

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