Article Content
Article Number | 000029796 |
Applies To | RSA Product Set: Archer RSA Product/Service Type: Archer |
Issue | When browsing to the Archer web site, the following error occurs: Server Error in '/' Application. The target principal name is incorrect. Cannot generate SSPI context. SQL statement: usp_get_ldap_config_list |
Cause | The Identity assigned to the Archer Application Pool is unable to connect to the Archer databases on the SQL Server. For other potential causes and troubleshooting, please see Microsoft KB 811889 on How to troubleshoot the "Cannot generate SSPI context" error message. |
Resolution | From Internet Information Services (IIS) Manager, change the Identity for the Application Pool assigned to the Archer web site.to a user account that has access to the Archer databases or reenter the credentials for the assigned identity. |