|Applies To||RSA Product Set: Security Analytics|
RSA Product/Service Type: Log Decoder
RSA Version/Condition: 10.4.x
O/S Version: EL6
|Issue||The error message "No Log Data" is displayed when attempting to view logs on an RSA Security Analytics Log Decoder.|
The Log Decoder also does not appear to be consuming logs.
|Cause||This issue occurs because the /var/netwitness/logdecoder/cache directory is filled and exceeds the default size of 4GB, which fill the Log Decoder disk space.|
|Workaround||The following steps are needed to be done in order to resolve this issue:|
If you are unsure of any of the steps above or experience any issues, contact RSA Support and quote this article number for further assistance.