Product Set: SecurID
Product: RSA Authentication Agent 7.1.3 for Web (IIS)
OS: Windows 2008 R2
The authentication fails with an error "100: Access denied. The RSA ACE/Server rejected the Passcode. Please try again."
The corresponding lines in aceclient.log are:
|Cause||If selective authentication is enabled, then users that are NOT challenged and have an Active Directory password of MORE THAN 16 characters will NOT be able to get past the SecurID web agent login page. The web page is limiting the passcode field to just 16 characters and trimming any extra characters. This issue has been reported in defect AAIIS-1211.|
|Resolution||This issue is resolved in RSA Authentication Agent for Web build 173. |
Contact RSA Security technical support to obtain the latest build for Web Agent for IIS.