on Jun 14, 2016Article Content
| Article Number | 000030601 |
| Issue | When attempting to write a rule via the via RulesPerFI (Policy Loader) load sheet, the following error is seen at the bottom of the logs: [ERROR] -- [12:21:07] -- 7603 has been loaded before. can not load new and checking the policy manager does not show the rule being updated/written. |
| Resolution | Check the mode that you were using in the load sheet. You most use update if there is a rule already existing in the policy manager that was created previously by use of the RulesPerFI (Policy Loader) load sheet. |