|Applies To||RSA Product Set: Archer|
RSA Product/Service Type: Archer
RSA Version/Condition: 5.5 SP2
The dropdown display options in the production environment are failing and responding with the below HTML error. Even after recreating new dropdown values, the HTML error is still responding. The Cross Reference field we have created in one of our application is no working either. Instead of displaying a popup for our customers to select their records, the “Lookup” option just collapses the field option This effect also occurs in other applications with different cross referencing fields and/or newly created cross reference fields.
|Resolution||This is a .NET error. Re-registering .NET solved the issue.|