Article Content
Article Number | 000030973 |
Applies To | RSA Product Set: DLP RSA Version/Condition: 9.6 SP2 P3 |
Issue | Customer is complaining that they are receiving too many email notifications for some incidents after upgrade DLP to 9.6 SP2 P3 |
Resolution | Install the attached patch Take a backup of EM_INSTALL_DIR\webapps\root\WEB-INF\classes\com\tablus\tem\notification\AbstractIncidentEscalationListener.class Copy the class file in the zip attachment into above mention directory. Restart EM service. |