|Applies To||RSA Product Set: DLP|
RSA Version/Condition: 9.6 SP2 P3
|Issue||Customer is complaining that they are receiving too many email notifications for some incidents after upgrade DLP to 9.6 SP2 P3|
|Resolution||Install the attached patch|
Take a backup of EM_INSTALL_DIR\webapps\root\WEB-INF\classes\com\tablus\tem\notification\AbstractIncidentEscalationListener.class
Copy the class file in the zip attachment into above mention directory.
Restart EM service.