|Applies To||RSA Product Set: Security Analytics|
RSA Product/Service Type: Event Stream Analysis (ESA), Security Analytics UI
RSA Version/Condition: 10.6.x
Platform (Other): MongoDB
O/S Version: EL6
|Issue||When navigating to the Alerts -> Summary page in the RSA Security Analytics UI, the error message "Error getting data" is displayed.|
The Alerts Summary page may also simply be blank with no data being displayed, as shown below.
|Cause||This issue occurs when the MongoDB database that stores the ESA alerts becomes too large.|
|Resolution||Run the following command from an SSH session of your ESA host to check the size of the ESA alert database:|
To maintain the size of the ESA alert database at a manageable level, please refer to the article entitled ESA Config: Configure ESA Storage.