Article Content
Article Number | 000031334 |
Applies To | RSA Product Set: Security Analytics RSA Product/Service Type: Event Stream Analysis (ESA), Security Analytics UI RSA Version/Condition: 10.6.x Platform: CentOS Platform (Other): MongoDB O/S Version: EL6 |
Issue | When navigating to the Alerts -> Summary page in the RSA Security Analytics UI, the error message "Error getting data" is displayed.![]() The Alerts Summary page may also simply be blank with no data being displayed, as shown below. ![]() |
Cause | This issue occurs when the MongoDB database that stores the ESA alerts becomes too large. |
Resolution | Run the following command from an SSH session of your ESA host to check the size of the ESA alert database:
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Workaround | To maintain the size of the ESA alert database at a manageable level, please refer to the article entitled ESA Config: Configure ESA Storage.
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