000030354 - The netconfig.sh script prepends the loopback address with the hostname in /etc/hosts on RSA Security Analytics Packet Hybrids

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000030354
Applies ToRSA Product Set: Security Analytics
RSA Product/Service Type: Newport S4S Packet Hybrid
RSA Version/Condition: 10.4.x, 10.5.x
Platform: CentOS
O/S Version: EL6
IssueWhen the netconfig.sh script is executed on a Newport S4S Packet Hybrid, a loopback (127.0.x.x) entry with the node's hostname is updated in the /etc/hosts file.
This causes confusion with the installer and other programs, and results in issues with services that perform self-discovery and share addresses with other service members in a cluster such as MapR.
WorkaroundIn order to resolve the issue, the /etc/hosts file must be modified to remove any entries that associate the hostname with a loopback IP address.
You must only associate the hostname with the actual IP address of the appliance.

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