000015688 - 'problem processing request' when trying to search for users based on search criteria

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000015688
Applies ToAthentication Manager 7.1
Issue"problem processing request" when trying to search for users based on search criteria
error seen when searching for users by first name or by a partial.
ResolutionThis is addressed in the latest hotfix and will be in service pack 1.  Until SP1 is released contact RSA Customer Support at 800-995-5095 and request the latest hotfix rollup.
Legacy Article IDa42608

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