000030388 - Internet Explorer 10 is unable to display the result for a Test Rule that is clicked on more than once in RSA Security Analytics

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000030388
Applies ToRSA Product Set: Security Analytics
RSA Product/Service Type: Security Analytics UI, Reporting Engine
RSA Version/Condition: 10.4.x, 10.5.x
Platform: CentOS
O/S Version: EL6
IssueWhen the Test Rule button is clicked more than once in the Security Analytics UI, Internet Explorer 10 is unable to display the results.
WorkaroundTo resolve the issue, perform one of the workarounds below.
  • Close the Test Rule window running on Internet Explorer 10 and run the test again.
  • Execute the Test Rule on other supported browsers such as Google Chrome or Mozilla Firefox.

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