000013004 - 'Unable to process request (possible bad server parameter)' when requesting a certificate with OneStep

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000013004
Applies ToRSA Certificate Manager 6.7
RSA Certificate Manager OneStep
Issue"Unable to process request (possible bad server parameter)" when requesting a certificate with OneStep
Unable to process request (possible bad server parameter)
CauseOneStep internal certificate has expired.
ResolutionYou need to resign the internal certificate used by OneStep. Follow the solution How to re-signRSA Keon Certificate Authority OneStep SSL certificates
Legacy Article IDa38454

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