|Applies To||RSA Product Set: Security Analytics|
RSA Product/Service Type: Malware Analysis, Security Analytics UI
RSA Version/Condition: 10.4.x, 10.5.x
O/S Version: 6
|Issue||An Exception System Error page is displayed when navigating to the Investigation -> Malware Analysis page in the Security Analytics UI, which also displays the error message below.|
|Cause||This issue occurs when a default Malware Analysis service has not been configured in the Security Analytics UI.|
|Workaround||To resolve the issue, define a default Malware Analysis service by performing the steps below.|
If you are unsure of any of the steps above or experience any issues, contact RSA Support and quote this article number for further assistance.