000013144 - 3.0.0.2 database patch fails when performing the restart replication when trying to run a command 'unknown option' -U

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000013144
Applies ToSecurID Appliance 3.0
IssueApp3.0-update to 3.0.0.2 restart replication to do a command "unknown option"

am--3.0.0.2-- yeardatetime.log shows:

(Aug 03, 2009 11:13:20 AM) : Apply Update  Started Update for version - 3.0.0.2
(Aug 03, 2009 11:13:20 AM) : Apply Update  Task Exception during execute null
(Aug 03, 2009 11:13:20 AM) : java.lang.NullPointerException
 at com.rsa.amappliance.internal.taskmanager.ApplyUpdateCAPThread.updateManifestUpdatesForApply(ApplyUpdateCAPThread.java:162)
 at com.rsa.amappliance.internal.taskmanager.ApplyUpdateCAPThread.performExecute(ApplyUpdateCAPThread.java:122)
 at com.rsa.amappliance.internal.taskmanager.ApplianceUpdateRollbackTask.executeTask(ApplianceUpdateRollbackTask.java:179)
 at com.rsa.amappliance.internal.taskmanager.CAPTaskManagerThread.run(CAPTaskManagerThread.java:73)
 at java.lang.Thread.run(Thread.java:595)

(Aug 03, 2009 11:13:20 AM) : <font color=red><b>The Appliance encountered an error during the update or rollback process.
(Aug 03, 2009 11:13:20 AM) : </b></font>


(Aug 03, 2009 11:13:20 AM) : Error


We show see this message:

(Aug 07, 2009 08:04:49 PM) : Apply Update  Started Update for version - 3.0.0.2
(Aug 07, 2009 08:04:49 PM) : Apply Update  Started Executing Task
(Aug 07, 2009 08:04:49 PM) : Apply Update  Task started successfully - returnCode is a success 0
(Aug 07, 2009 08:04:49 PM) : Apply Update  Monitoring Task started 
(Aug 07, 2009 08:04:49 PM) : Apply Update  Monitoring Task Status is CAP_TASK_RUNNING
(Aug 07, 2009 08:08:45 PM) : Apply Update  Monitor CAP Task Status - Task is not running CAP_TASK_SUCCESS
(Aug 07, 2009 08:08:45 PM) : Apply Update  Monitoring Task ended successfully  - Task State is CAP_TASK_SUCCESS
(Aug 07, 2009 08:08:45 PM) : Apply Update  Successful
(Aug 07, 2009 08:08:45 PM) : <font color=blue><b> The Appliance has completed the update process for 3.0.0.2.  View the update log for details about this process. </b></font>
(Aug 07, 2009 08:08:47 PM) : Apply Update  Task has finished monitoring


(Aug 07, 2009 08:08:47 PM) : Done

ResolutionThe problem was with a burned copy of the ISO, using NFS was the work around.
NotesAppliance log location:  /usr/local/RSASecurity/RSAAuthenticationManager/ApplianceUpdateLogs
A46950 has a way to do NFS locally
Legacy Article IDa47064

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