000031415 - RSA DLP Enterprise  Manager ERROR - java.security.InvalidKeyException: Illegal key size

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000031415
Applies ToRSA Product Set: RSA DLP
RSA Product/Service Type: DLP Enterprise Manager
Platform: Windows Server 2008R2/2012
Product Description: Enterprise Manager
Issue
  • Enterprise Coordinator can't communicate with Enterprise Manager.
  • Root Endpoint Coordinator can't communicate with Enterprise Manager. 
 
29 Sep 2015 16:16:06,593 | ERROR - HttpChannel.sendViaClient(144) | javax.net.ssl.SSLException: java.security.InvalidKeyException: Illegal key size
29 Sep 2015 16:16:06,593 | ERROR - PrivateConnectorClientServiceImpl.logTransmissionError(232) | FunctionalFlow -  alert config Unable to transmit alert config to web service endpoint rsadlpec.xxxxxxx.xxxxx.com. Reason is Could not invoke service.. Nested exception is org.codehaus.xfire.fault.XFireFault: Couldn't send message.
29 Sep 2015 16:16:06,593 | ERROR - LoggingAsynchronousExceptionListener.onEvent(39) | Asynchronous exception occurred processing event continuation: Could not invoke service.. Nested exception is org.codehaus.xfire.fault.XFireFault: Couldn't send message.
29 Sep 2015 16:16:06,593 | ERROR - EMApplicationEventMulticaster$1.run(180) | Unexpected exception occurred during event processing: Could not invoke service.. Nested exception is org.codehaus.xfire.fault.XFireFault: Couldn't send message.; job is recoverable and will be retried
Cause
  • Problem due to having strong and not unlimited .jar files. 
Resolution
  • Replace local_policy.jar and US_export_policy.jar with the unlimited java JCE files located under the path:
C:\Program Files\Java\jre1.7.0_25\lib\security

  • Steps: 
1. Download the two files from Oracle Webstie below:

www.oracle.com/technetwork/java/javase/downloads/jce-7-download-432124.html

2. Move the two files under C:\Program Files\Java\jre1.7.0_25\lib\security to a backup folder then replace with the two unlimited local_policy.jar and US_export_policy.jar files downloaded from Oracle website.
 

3. Restart the EM service.

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