000029981 - AFX connector not deployed and templates show "Migration Required" in IMG/Aveksa

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
Version 2Show Document
  • View in full screen mode

Article Content

Article Number000029981
Applies ToRSA Product Set: Identity Management and Governance (IMG), Aveksa
IssueAfter an upgrade or a patch install, your connectors may show as Not Deployed, and the Connector Templates page shows a message in red font that says "Migration Required" next to your templates.  
The issue here is that you have not applied the latest connector templates for the version or patch that you have upgraded to.  
ResolutionWhat needs to be done here is:
1. Download the connector template from either the SFTP site or SCOL for your version/patch
The file will look somewhat like the following (6.9.1 P01 version for the standard connector templates):
2. Once downloaded, login to IMG and navigate to AFX>Import.
3. Click the Choose File button and locate and select the file that was downloaded for the version upgrade or patch upgrade.  Click Next.  This may take some time depending on the file size (ex. Standard Connector template is much larger than the Premium Connector template).
4. Once that step is complete, another page will open where all of the templates are listed and you can select the templates that you want.  You have 2 options, either a.) Go through them all and select the desired; or b.) Select all by clicking the uppermost left check box.  Once you have made your choices, click Import.
After the import completes, you should no longer see the Migration Required message in the Connector Template screen, and your connectors should show as Deployed.