Article Content
Article Number | 000031136 |
Applies To | RSA Product Set: ECAT RSA Product/Service Type: ECAT Agent RSA Version/Condition: 4.0.x, 4.1.x |
Issue | After installing ECAT 4.x agent, the system starts to run slowly. High CPU utilization is noticed and reviewing running processes from the Task Manager reveals it is caused by the ECAT agent process. |
Cause | ECAT is a high priority process and hence always consumes the required CPU resource before other processes unless Agent CPU throttling is enabled. |
Resolution | To prevent the ECAT agent from taking a high CPU utilization, please follow the steps below to enable Agent CPU throttling. If you are unsure of any of the steps above or experience any issues, contact RSA Support and quote this article number for further assistance. |
Notes | For more information, please refer to the section entitled Throttle Agent CPU in the RSA ECAT 4.x User Guide. |