on Jun 14, 2016Article Content
| Article Number | 000030837 | ||||||||||||||||
| Applies To |
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| Issue | CISCO AnyConnect when connect to a wired environment popped up a second login prompt where RSA Authentication Agent 7.2.1 for Windows (LAC) is installed. | ||||||||||||||||
| Cause | The issue is related to the RSA Authentication Agent 7.2.1 for Windows Credential Provider not being registered correctly in the Microsoft Windows workstation, perhaps due to the order of product installation. | ||||||||||||||||
| Resolution | The following information was given as a resolution from a customer and has not yet been tested by RSA. Steps:
Should these commands not resolve your issue then please contact RSA Customer Support using one of the telephone numbers listed at URL http://www.emc.com/support/rsa/contact/phone-numbers.htm | ||||||||||||||||
| Notes | RSA Ready provides information about products that have been certified to interoperate with RSA products and includes access to integration guides. CISCO AnyConnect with RSA SecurID Authentication and RSA SecurID Software Tokens is available at URL https://community.emc.com/docs/DOC-37387 NOTE: A registered account is required to access the EMC Community Network and free registration is available at URL https://developer-content.emc.com/login/register.asp |