000030832 - Aggregate usage report is generated incorrectly in RSA Security Analytics 10.5.0.1 and above

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000030832
Applies To
RSA Product Set: Security Analytics
RSA Product/Service Type: Security Analytics UI
RSA Version/Condition: 10.5.0.1, 10.5.0.2
Platform: CentOS
O/S Version: EL6
IssueAn aggregate usage report is generated whenever one service is attached to a license and "All" is selected while exporting usage stats.
For any license type (All/Metered/Service-based), the aggregate PDF/CSV file should get generated only when there is more than one service listed under any license type.
ResolutionThis issue is currently being investigated by the Engineering team in order to resolve it in a future release.
If you are experiencing this issue, contact RSA Support and quote this article number for further assistance.

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