000030129 - RSA Archer Data Feed fails with error message: Error processing file No data processed due to either all files are skipped or none exist

Document created by RSA Customer Support Employee on Jun 14, 2016•Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000030129
Applies ToRSA Product Set: Archer
RSA Version/Condition: All
IssueData Feed fails with error message:
Error processing file No data processed due to either all files are skipped or none exist.

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CauseThis is caused by the data file not being able to be seen by the system. The data location must be accessible to the Services server to run or the file must be on the server.
If there is a Home Directory specified, the file must be in that path.

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