000030166 - REST harness generates an error message unable to read a known contact list for RSA Authentication Manager Prime

Request started at: dd/mm/yyyy hh:mm:ss PM == Elapsed time nn:nn:nn.nnnnnnn
http://localhost:8080/am8/user/search/rsatest?searchType=equals
----
 GET 
--------
<?xml version="1.0" encoding="UTF-8" standalone="no"?>
<serviceResult errorMessage="java.lang.Exception : ==DC== Unable to read a known contact list!" result="false"/>

2015-05-04T15:56:40,040+1000,com.rsa.ucm.am8,27,INFO ,==DC== [ACTIVE THREAD] Active count: 3
2015-05-04T15:56:40,040+1000,com.rsa.ucm.am8,27,INFO ,==DC== Creating new driver
2015-05-04T15:56:40,040+1000,com.rsa.ucm.am8,27,INFO ,==DC== Reading contact list from default am server.
2015-05-04T15:56:40,040+1000,com.rsa.ucm.am8,27,INFO ,==DC== Reading contact list from ip: app81p.csau.ap.rsa.net
2015-05-04T15:56:40,040+1000,com.rsa.ucm.am8,27,INFO ,Creating connection to: app81p.csau.ap.rsa.net
2015-05-04T15:56:40,040+1000,com.rsa.ucm.am8,27,INFO ,creating connection to am8 
2015-05-04T15:56:40,040+1000,com.rsa.ucm.am8,27,INFO ,Creating connection to am8 using: amisadmin
2015-05-04T15:56:40,086+1000,com.rsa.ucm.am8,32,ERROR,==DC== Error reading contact list from server/FAILURE_LOG[$Thread: 29
com.rsa.authn.AuthenticationCommandException: Access Denied
STACK_TRACE[$com.rsa.authn.AuthenticationCommandException: Access Denied
com.rsa.authn.AuthenticatedTargetImpl.login(AuthenticatedTargetImpl.java:172)
com.rsa.command.ConnectionFactory$ConnectionImpl.connect(ConnectionFactory.java:758)
com.rsa.command.ConnectionFactory$ConnectionImpl.connect(ConnectionFactory.java:740)
com.rsa.ucm.AuthManager.AuthManagerSession.createSession(AuthManagerSession.java:194)
com.rsa.ucm.AuthManager.AuthManagerSession.<init>(AuthManagerSession.java:82)
com.rsa.ucm.AuthManager.SessionFactory.createSession(SessionFactory.java:26)
com.rsa.ucm.AuthManager.AMDriverFactory.create(AMDriverFactory.java:81)
com.rsa.ucm.AuthManager.AMDriverFactory.create(AMDriverFactory.java:13)
com.rsa.ucm.AuthManager.DriverCache.getContactListFromServer(DriverCache.java:47)
com.rsa.ucm.AuthManager.DriverCache.getServerList(DriverCache.java:82)
com.rsa.ucm.AuthManager.DriverCache.createSessionOnPrimary(DriverCache.java:138)
com.rsa.ucm.AuthManager.DriverCache.createSession(DriverCache.java:198)
com.rsa.ucm.AuthManager.DriverCache.get(DriverCache.java:237)
com.rsa.ucm.AuthManager.AMService.getDriver(AMService.java:75)
com.rsa.ucm.AuthManager.AMService.userSearch(AMService.java:211)
com.rsa.ucm.shared.extensions.AMExtensionService.userSearch(AMExtensionService.java:128)
com.rsa.ucm.shared.resources.UserManager.search(UserManager.java:188)
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

1. Enter the superadmin account logon credentails:

2. Change the password when prompted:

3. Use the Authenticate (tdsAuthenticate) and Authentication Manager REST Harness (amServiceHarness) programs to test the RSA Authentication Manager Integration Service configuration after following the Security Console prompts to change the superadmin account password.