Issue | The RSA Authentication Manager REST harness reports the following error:
Request started at: dd/mm/yyyy hh:mm:ss PM == Elapsed time nn:nn:nn.nnnnnnn http://localhost:8080/am8/user/search/rsatest?searchType=equals ---- GET -------- <?xml version="1.0" encoding="UTF-8" standalone="no"?> <serviceResult errorMessage="java.lang.Exception : ==DC== Unable to read a known contact list!" result="false"/>
With debug parameter ( '-Dlog.level=DEBUG' ) enabled the RSA Authentication Manager Integration Service am8 log file in <AMIS_HOME>\amis\logs folder reports a connection problem:
2015-05-04T15:56:40,040+1000,com.rsa.ucm.am8,27,INFO ,==DC== [ACTIVE THREAD] Active count: 3 2015-05-04T15:56:40,040+1000,com.rsa.ucm.am8,27,INFO ,==DC== Creating new driver 2015-05-04T15:56:40,040+1000,com.rsa.ucm.am8,27,INFO ,==DC== Reading contact list from default am server. 2015-05-04T15:56:40,040+1000,com.rsa.ucm.am8,27,INFO ,==DC== Reading contact list from ip: app81p.csau.ap.rsa.net 2015-05-04T15:56:40,040+1000,com.rsa.ucm.am8,27,INFO ,Creating connection to: app81p.csau.ap.rsa.net 2015-05-04T15:56:40,040+1000,com.rsa.ucm.am8,27,INFO ,creating connection to am8 2015-05-04T15:56:40,040+1000,com.rsa.ucm.am8,27,INFO ,Creating connection to am8 using: amisadmin 2015-05-04T15:56:40,086+1000,com.rsa.ucm.am8,32,ERROR,==DC== Error reading contact list from server/FAILURE_LOG[$Thread: 29 com.rsa.authn.AuthenticationCommandException: Access Denied STACK_TRACE[$com.rsa.authn.AuthenticationCommandException: Access Denied com.rsa.authn.AuthenticatedTargetImpl.login(AuthenticatedTargetImpl.java:172) com.rsa.command.ConnectionFactory$ConnectionImpl.connect(ConnectionFactory.java:758) com.rsa.command.ConnectionFactory$ConnectionImpl.connect(ConnectionFactory.java:740) com.rsa.ucm.AuthManager.AuthManagerSession.createSession(AuthManagerSession.java:194) com.rsa.ucm.AuthManager.AuthManagerSession.<init>(AuthManagerSession.java:82) com.rsa.ucm.AuthManager.SessionFactory.createSession(SessionFactory.java:26) com.rsa.ucm.AuthManager.AMDriverFactory.create(AMDriverFactory.java:81) com.rsa.ucm.AuthManager.AMDriverFactory.create(AMDriverFactory.java:13) com.rsa.ucm.AuthManager.DriverCache.getContactListFromServer(DriverCache.java:47) com.rsa.ucm.AuthManager.DriverCache.getServerList(DriverCache.java:82) com.rsa.ucm.AuthManager.DriverCache.createSessionOnPrimary(DriverCache.java:138) com.rsa.ucm.AuthManager.DriverCache.createSession(DriverCache.java:198) com.rsa.ucm.AuthManager.DriverCache.get(DriverCache.java:237) com.rsa.ucm.AuthManager.AMService.getDriver(AMService.java:75) com.rsa.ucm.AuthManager.AMService.userSearch(AMService.java:211) com.rsa.ucm.shared.extensions.AMExtensionService.userSearch(AMExtensionService.java:128) com.rsa.ucm.shared.resources.UserManager.search(UserManager.java:188) sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
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