000030551 - Drilling down to the Investigation view from a report results in error when meta value contains quotes at the end in RSA Security Analytics 10.5

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000030551
Applies ToRSA Product Set: Security Analytics
RSA Product/Service Type: Security Analytics UI
RSA Version/Condition: 10.5.x
Platform: CentOS
O/S Version: EL6
IssueIf the meta value contains a quote at the end (for example, if the value for filename meta is '$%&'()*+^^-.'), drilling from a report shows an error similar to the example below. 
Unclosed quote - opening quote found without closing quote: ((filename ="'$%&'()*+^^-.'") && filename="$%&'()*+^^-.") && time="2015-03-06 05:42:33"-"2015-03-06 07:42:33"; Invalid or unrecognized sequence starting at position 33

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ResolutionThis issue is currently being investigated by the Engineering team in order to resolve it in a future release.
If you are experiencing this issue, contact RSA Support and quote this article number for further assistance.

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