|Applies To||RSA Product Set: SecurID|
RSA Product/Service Type: Authentication Agent for Web for Apache
RSA Version/Condition: 7.x, 8.x
103: Response to the New PIN Request took too long. Please try again.
|Cause||The error is due to a configuration issue on the Apache server.|
Apache is being run by daemon, so the VAR_ACE directory should be owned by daemon. With the command below, change the owner of the VAR_ACE directory recursively. In this example, VAR_ACE is set to /var/ace:
This command will resolve issues with both New PIN Mode and Next Tokencode Mode.