|Applies To||RSA Product Set: RSA Identity Governance & Lifecycle |
RSA Version/Condition: 6.9.1
Platform (DB): Remote Oracle 126.96.36.199
|Issue||The following message is displayed in the user interface (Admin > System > Diagnostics) under Initialization Warnings:|
The Oracle version 188.8.131.52 is not supported. The supported versions are 184.108.40.206, 220.127.116.11, 18.104.22.168, 22.214.171.124.
The same warning message is logged to the aveksaServer.log file ($AVEKSA_HOME/wildfly/standalone/log/aveksaServer.log) during startup:
Please refer to RSA Knowledge Base Article 000030327 -- Artifacts to gather in RSA Identity Governance & Lifecycle to find the location of the aveksaServer.log file for your specific deployment, if you are on a WildFly cluster or a non-WildFly platform. The aveksaServer.log may also be downloaded from the RSA Identity Governance & Lifecycle user interface (Admin > System > Server Nodes tab > under Logs.)
|Cause||This is a known issue reported in engineering ticket ACM-56550.|
The startup code incorrectly flags the version as unsupported for remote databases.
|Resolution||As per the RSA IMG 6.9.1 Platform Support Matrix, Oracle 126.96.36.199 is supported for use with RSA Identity Governance & Lifecycle 6.9.1. The warning messages may safely be ignored.|
The warning messages will be suppressed in future releases of RSA Identity Governance & Lifecycle.