000030550 - Extracting PCAP can fill up the Scheduler folder and cause the Security Analytics server to shutdown

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000030550
Applies ToRSA Product Set: Security Analytics

RSA Product/Service Type: Security Analytics UI

RSA Version/Condition: 10.5

Platform: CentOS

O/S Version: EL6
IssueAnalysts performing file extractions over time can fill up the jobs queue partition on the Security Analytics server causing it to shutdown.
WorkaroundUse the out of the box Health & Wellness policies to monitor the disk volume and send an alert before the jobs queue partition is full.