|Applies To||RSA Product Set: Identity Management and Governance|
RSA Product/Service Type: All
RSA Version/Condition: 6.8.1+, 6.9+, 6.9.1+
Platform (Other): All
O/S Version: Red Hat Enterprise Linux 6.x
Product Description: Access Fulfill Express
|Issue||The AFX Server is running but the AFX connectors stay in a DEPLOYED state|
2015-04-24 00:00:03.882 [ERROR] com.aveksa.afx.server.manager.MMCRequestManagerImpl:118 - Unable to get status for all Connectors from MMC
com.aveksa.afx.server.manager.MMCException: Failed to get flows for server. No associated server Id. Check Request Manager Initialization
|Cause||$JAVA_HOME is not defined or is pointing to a non-1.6 version of JAVA. $JAVA_HOME needs to point to java 1.6 (JDK or JRE).|
|Resolution||To verify, execute the following as the afx user:|
$ echo $JAVA_HOME
If this is undefined or pointing to any version other than Java 1.6 JDK or JRE, set $JAVA_HOME to point to 1.6 and make sure that the directory $JAVA_HOME/bin is defined in the PATH variable.
Note: If java is not installed on the server, download JDK or JRE 1.6.0 from the Oracle website.
See the RSA IMG Access Fulfillment Express (AFX) Guide for more information.