000030549 - Event reconstruction View Email option with Top to Bottom view doesn't show response information in RSA Security Analytics 10.5

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support on Nov 18, 2017
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Article Number000030549
Applies ToRSA Product Set: Security Analytics
RSA Product/Service Type: Security Analytics UI
RSA Version/Condition: 10.5.x, 10.6.0.x
Platform: CentOS
O/S Version: EL6
IssueEvent reconstruction "View Email" with "Top to Bottom" view doesn't show response information if there is not no mail data to show in that view.
The error information displays in the response view when "Side by Side " view is selected, but not with the "Top to Bottom" View.
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ResolutionThis issue has been resolved in Security Analytics v10.6.1 release.
If you are experiencing this issue and have questions about the upgrade after reviewing the Security Analytics Release Notes for Version 10.6.1, please contact RSA Support and quote this article number for further assistance.