000030122 - RSA Archer services not getting restarted automatically

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000030122
Applies ToRSA Product Set: Archer
RSA Product/Service Type: Archer
RSA Version/Condition: 5.X
IssueAfter server start/re-start only the RSA Archer Configuration service is running.  No other RSA Archer services are starting (but you can open the Archer Control Panel).
CauseAll RSA Archer services have a Startup Type of "Automatic." 
ResolutionThe only RSA Archer Service that should have a startup type of "Automatic" is the RSA Archer Configuration service.  Any other RSA Archer service that you are running should have a Startup Type of "Automatic (Delayed Start)." 
Restart server to verify services come up properly.