|RSA Product Set||SecurID|
|RSA Product/Service Type||RSA Authentication Manager|
|RSA Version/Condition||8.1 SP1|
|Platform||SUSE Enterprise Linux|
|Platform (Other)|| |
|O/S Version||11 SP3|
|Product Name|| |
|Product Description||SecurID Appliance|
|Issue||RSA Authentication Manager Localization Packs are available from URL https://knowledge.rsasecurity.com/scolcms/set.aspx?id=9970 however there is an issue using the real-time authentication activity monitor hanging and the inability to create administrative roles in the Security Console when using the French language. |
|Cause||Special characters were not escaped in the French language pack and this caused a problem in authentication manager when performing some administrative tasks.|
|Resolution||Please find a fixed ‘am-i18n-resources-126.96.36.199.0-GM-full_fr.jar’ (641KB) available at URL https://sftp.rsa.com/human.aspx?Username=support&password=Password1&arg01=182781964&arg12=downloaddirect&transaction=signon&quiet=true|
IMPORTANT NOTE: If possible please test the new jar file before usage on a production authentication manager instance.
|1.||DELETE AND REPLACE|
Navigate to the /opt/rsa/am/appserver/jdk/jre/lib/ext folder using the rsaadmin account. Delete the older am-i18n-resources-188.8.131.52.0-GM-full_fr.jar found in this folder then copy the new fixed version into the /opt/rsa/am/appserver/jdk/jre/lib/ext folder.
NOTE: do not rename the older am-i18n-resources-184.108.40.206.0-GM-full_fr.jar as it must be deleted from the /opt/rsa/am/appserver/jdk/jre/lib/ext folder.
|2.||STOP AND START AM 8.1|
Stop and start the authentication manager instance after replacing ‘am-i18n-resources-220.127.116.11.0-GM-full_fr.jar’.
Stop command: /opt/rsa/am/server/rsaserv stop all
Start command: /opt/rsa/am/server/rsaserv start all
Open the real-time authentication activity monitor in the Security Console and perform some test authentications. Results should be seen in the authentication activity monitor.
In the Security Console create a new administrative role.