000030813 - Java Update broke RSA Federated Identity Manager installation on Tomcat

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support on Jun 26, 2018
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Article Number000030813
Applies ToRSA Product Set: Federated Identity Manager
RSA Product/Service Type: Federated Identity Management Module
RSA Version/Condition: 4.2
Platform: Linux
O/S Version: Red Hat Enterprise Linux 5.x
IssueFIM is generating the following error during federation: 2014-09-25 08:40:02,859, (SSOHelper.java:625), ltfiml02, , , , Unable to process the Response message, org.xml.sax.SAXParseException; lineNumber: 1; columnNumber: 1; Content is not allowed in prolog. at com.rsa.fim.saml.SAMLObject.fromStream(SAMLObject.java:118) at com.rsa.fim.saml.Response.(Response.java:80)
CauseThe java update replaced the following directories effectively removing the files initially installed for FIM.
 java_home/jre/lib/ext & endorsed directories
Replace the missing files with the ones from the FIM install disk.

Copy all jars from the cdimage/TOMCAT/jre/lib/ext and endorsed directories to the java_home/jre/lib/ext & endorsed directories.