000030813 - Java Update broke RSA Federated Identity Manager installation on Tomcat

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support on Jun 26, 2018
Version 3Show Document
  • View in full screen mode

Article Content

Article Number000030813
Applies ToRSA Product Set: Federated Identity Manager
RSA Product/Service Type: Federated Identity Management Module
RSA Version/Condition: 4.2
Platform: Linux
O/S Version: Red Hat Enterprise Linux 5.x
IssueFIM is generating the following error during federation: 2014-09-25 08:40:02,859, (SSOHelper.java:625), ltfiml02, , , , Unable to process the Response message, org.xml.sax.SAXParseException; lineNumber: 1; columnNumber: 1; Content is not allowed in prolog. at com.rsa.fim.saml.SAMLObject.fromStream(SAMLObject.java:118) at com.rsa.fim.saml.Response.(Response.java:80)
CauseThe java update replaced the following directories effectively removing the files initially installed for FIM.
 java_home/jre/lib/ext & endorsed directories
Resolution
Replace the missing files with the ones from the FIM install disk.

Copy all jars from the cdimage/TOMCAT/jre/lib/ext and endorsed directories to the java_home/jre/lib/ext & endorsed directories.
 

Attachments

    Outcomes