Article Content
Article Number | 000029140 |
Applies To | RSA Product Set: Digital Certificate Solutions RSA Product/Service Type: Certificate Manager RSA Version/Condition: 6.9 Thales / nCipher HSM |
Issue | Trying to approve a certificate request from RCM setup in High Availability (HA) mode and using Thales/nCipher HSM give the following error: req-authorize.xuda: line 664: [XrcNOTFOUND] Unable to locate requested member or object. After enabling tracing the following is logged in trace.log: 2014/11/27 13:40:12 signing 29210 60418928 signerSignCertificate.c:1887 Return code = XrcNOTFOUND (11). |
Cause | Security World / RFS not in sync on the second RCM instance |
Resolution | Sync the RFS using the following command: rfs-sync -update Without restarting any service you should be able to issue the certificate |