|Applies To||RSA Product Set: Digital Certificate Solutions|
RSA Product/Service Type: Certificate Manager
RSA Version/Condition: 6.9
Thales / nCipher HSM
|Issue||Trying to approve a certificate request from RCM setup in High Availability (HA) mode and using Thales/nCipher HSM give the following error:|
req-authorize.xuda: line 664: [XrcNOTFOUND] Unable to locate requested member or object.
After enabling tracing the following is logged in trace.log:
2014/11/27 13:40:12 signing 29210 60418928 signerSignCertificate.c:1887 Return code = XrcNOTFOUND (11).
|Cause||Security World / RFS not in sync on the second RCM instance|
|Resolution||Sync the RFS using the following command:|
Without restarting any service you should be able to issue the certificate