Article Content
Article Number | 000028842 |
Applies To | Affected Versions: All Versions |
Resolution | When users are not able to login to ACM, the best process to check that passwords are correct: 1. Check the passwords in the authentication source 2. Check the T_DATA_COLLECTORS table for the ID (ID_IDC) of each collector referenced and then make sure the T_AUTH_CONFIGURATIONS IDC_ID corresponds to the data in the T_DATA_COLLECTORS |