000029405 - Action buttons are disable (gray out) only for group owner reviewer when using review results menu

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
Version 3Show Document
  • View in full screen mode

Article Content

Article Number000029405
Applies ToRSA Product Set: Identity Management and Governance
RSA Product/Service Type: Enterprise Software
RSA Version/Condition: 6.8.1 or later
Platform: All
Platform (Other): P06
O/S Version: null
Product Name: RSA-0018000
Product Description: Access Certification Manager
Issue

Action buttons are disable (gray out) only for Group Owner Reviewer when using Review Results Menu as shown below.
User-added image
If login with either AveksaAdmin or Review Owner, buttons are available as expected.


Expected behaviour:
Review action buttons for a Review should be enabled consistently from any screen in the Application UI where that Review can be accessed. 


Steps to reproduce:
1) Add "Review Report : View All" at the priviledge tab from the user detail to the user that is a group owner reviewer and collect Aveksa ADC and EDC.
2) Run the out of the box "Group Review with Default option" and once result are generated move it from hold to active.
3) logout from AveksaAdmin and login as Group Review Owner and go to Review -> click on review run and click on review items button and on the By reviewer tab click on show all items, click on the arrow next to any reviewer and click on show all items again. At this point you should see that the action buttons (review and remove) are disabled (gray out). If you click on the group to get to the group details, you will also notice that all buttons from any tab within group details are also disabled (grayed).

CauseThis a defect that has been submitted to Engineering.
ResolutionUse workaround below.
WorkaroundHave the group owner review go to the overview page and clicking on the review task and then clicking on perform button as opposed to go to the review menu.

Attachments

    Outcomes