Article Content
Article Number | 000029551 |
Applies To | RSA Product Set: Security Analytics RSA Product/Service Type: Security Analytics Server RSA Version/Condition: 10.4 Platform: CentOS O/S Version: EL6 |
Issue | When attempting to install nss-pam-ldapd package from the command line on the RSA Security Analytics server using the following syntax, nothing is found or returned:
The update account and password function correctly, smcupdate.emc.com resolves without issue from the command line, and the following command also returns no errors:
The following commands have already been issued. Despite the configuration for updates working, yum cannot locate the RPM package.
The following error is logged in the /var/lib/netwitness/uax/logs/sa.log file while attempting to run a reposync in the Security Analytics UI:
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Cause | This issue occurs because the yum configuration file /etc/yum.repos.d/sa.repo is not present in the /etc/yum.repos.d directory. |
Resolution | In order to resolve the issue, recreate the sa.repo file as shown below in /etc/yum.repos.d and verify that the permissions and ownership are set to 644 root:root. After creating the file, issue the following command, which should locate and install the package:
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Notes | The file should appear as follows:
The permissions should appear as in the example below.
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