|Applies To||RSA Product Set: Security Analytics|
RSA Product/Service Type: Security Analytics Server
RSA Version/Condition: 10.4
O/S Version: EL6
|Issue||When attempting to install nss-pam-ldapd package from the command line on the RSA Security Analytics server using the following syntax, nothing is found or returned:|
The update account and password function correctly, smcupdate.emc.com resolves without issue from the command line, and the following command also returns no errors:
The following commands have already been issued. Despite the configuration for updates working, yum cannot locate the RPM package.
The following error is logged in the /var/lib/netwitness/uax/logs/sa.log file while attempting to run a reposync in the Security Analytics UI:
|Cause||This issue occurs because the yum configuration file /etc/yum.repos.d/sa.repo is not present in the /etc/yum.repos.d directory.|
|Resolution||In order to resolve the issue, recreate the sa.repo file as shown below in /etc/yum.repos.d and verify that the permissions and ownership are set to 644 root:root. |
After creating the file, issue the following command, which should locate and install the package:
|Notes||The file should appear as follows:|
The permissions should appear as in the example below.