000029551 - Unable to find the nss-pam-ldapd package on smcupdate.emc.com in RSA Security Analytics

Document created by RSA Customer Support Employee on Jun 14, 2016•Last modified by RSA Customer Support on Sep 6, 2019
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Article Number000029551
Applies ToRSA Product Set: Security Analytics
RSA Product/Service Type: Security Analytics Server
RSA Version/Condition: 10.4
Platform: CentOS
O/S Version: EL6
 
IssueWhen attempting to install nss-pam-ldapd package from the command line on the RSA Security Analytics server using the following syntax, nothing is found or returned:

yum install nss-pam-ldapd


The update account and password function correctly, smcupdate.emc.com resolves without issue from the command line, and the following command also returns no errors:

curl -v https://<live username>:<live password>@smcupdate.emc.com/nw10/rpm


The following commands have already been issued.  Despite the configuration for updates working, yum cannot locate the RPM package.

yum clean all 
rpm --rebuilddb


The following error is logged in the /var/lib/netwitness/uax/logs/sa.log file while attempting to run a reposync in the Security Analytics UI:

2015-02-02 19:15:28,003 [Yum Sync Daemon 2092898519] ERROR com.rsa.smc.sa.admin.service.DefaultYumFileManager - Failed to remove old rpm files
2015-02-02 19:25:25,219 [Yum Sync Daemon 1383154487] ERROR com.rsa.smc.sa.admin.service.DefaultYumFileManager - /var/netwitness/srv/www/rsa/updates/repodata/repomd.xml (No such file or
directory)
at
com.rsa.smc.sa.admin.service.DefaultYumFileManager.getFileListChecksum(DefaultYumFileManager.java:1019)
at
com.rsa.smc.sa.admin.service.DefaultYumFileManager.access$600(DefaultYumFileManager.java:115)
at
com.rsa.smc.sa.admin.service.DefaultYumFileManager$3.run(DefaultYumFileManager.java:707)
2015-02-02 19:25:25,222 [Yum Sync Daemon 1383154487] ERROR com.rsa.smc.sa.admin.service.DefaultYumFileManager - Unable to determine current update status for notification
com.rsa.smc.sa.admin.exception.YumOperationException: Unable to determine current update status for notification
at
com.rsa.smc.sa.admin.service.DefaultYumFileManager.getFileListChecksum(DefaultYumFileManager.java:1024)
at
com.rsa.smc.sa.admin.service.DefaultYumFileManager.access$600(DefaultYumFileManager.java:115)
at
com.rsa.smc.sa.admin.service.DefaultYumFileManager$3.run(DefaultYumFileManager.java:707)
2015-02-02 19:25:25,324 [Yum Sync Daemon 1383154487] ERROR com.rsa.smc.sa.admin.service.DefaultYumFileManager - Failed to remove old rpm files

 


 
CauseThis issue occurs because the yum configuration file /etc/yum.repos.d/sa.repo is not present in the /etc/yum.repos.d directory.

 
ResolutionIn order to resolve the issue, recreate the sa.repo file as shown below in /etc/yum.repos.d and verify that the permissions and ownership are set to 644 root:root.  

After creating the file, issue the following command, which should locate and install the package:

yum install nss-pam-ldapd


 
NotesThe file should appear as follows:

[root@SA-Server yum.repos.d]# cat sa.repo
[sa]
name=SA Yum Repo
baseurl = https://<live_username>:<live_user_password>@smcupdate.emc.com/nw10/rpm
enabled = 1
protect = 0
gpgcheck = 1
sslVerify = 1
sslcacert = /etc/pki/CA/certs/RSACorpCAv2.pem
metadata_expire = 1d
failovermethod=priority


The permissions should appear as in the example below.


-rw-r--r--. 1 root root 235 Feb  3 15:15 sa.repo

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