000028804 - KB-1072 - Cannot generate any reports related to Global Roles

Document created by RSA Customer Support Employee on Jun 15, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000028804
Applies ToAffected Versions: 3.5.X
IssueReports for global roles are blank, but there are files in the system
ResolutionThis typically happens if you manually create the roles in the ACM system.
To resolve this you need to create a Global Role Collector, it doesn't need to run just be visible in the database