|Applies To||RSA Product Set: Archer|
RSA Product/Service Type: Archer
RSA Version/Condition: 5.5 SP2
|Issue||There are 5 distinct issues that are occurring due to the bug in the 5.5.2 Installer where the DPS migrator is not running (ARCHCE-956).|
|Cause||DPS migrator not running.|
|Resolution||Issues #2 and 3 can be resolved with the following steps|
Note that since we are only upgrading the database this only needs to be done on one machine.
Issues #4 and 5 can be resolved by copying the ArcherTech.ReportingExport.dll to the web applications \bin folder
Once all these steps have been run then Issue #1 can be resolved by editing and the resaving each DPS job. This, in effect, cleans up the older schedules and creates a new schedule for the job (what the DPS Migrator should be doing).
This is fixed in 18.104.22.168.1
|Workaround||The ArcherTech.ReportingExport.dll file is missing in the Instance. |
Copy the file from the extracted Installer files and paste into these locations:
...\inetpub\wwwroot\install directory\bin ...\inetpub\wwwroot\install directory\api\bin ...\Program Files\RSA Archer\Services ...\Program Files\RSA Archer\Archer Control Panel\Plugins